Responsible Gaming at hm505
Gambling should be entertainment, nothing more. At hm505, player safety comes first, so we provide a full set of limit tools and self-control options.
What does responsible gaming mean?
At hm505, we believe gambling should be an enjoyable activity — not something you rely on to earn income. Responsible gaming means knowing yourself and playing within your limits, keeping your finances, time, and mental wellbeing in check.
Our platform gives players tools to help them stay in control of their gambling. This is a service we provide without conditions — so every player can enjoy their experience in a healthy way.
Protection tools we offer players
Self-Exclusion
If you want to limit your play time or take a break, you can request a self-exclusion. Options range from 7 days to 6 months.
Deposit Limits
You can set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect after a 24-hour wait — increasing it does not take effect immediately.
Session Time Lock
You can decide for yourself how long you play. Set a limit anywhere from 30 minutes to 8 hours, and your account will be temporarily locked once the time is up.
24/7 Support
For gambling-related concerns, you can reach hm505's Burmese-language Live Chat at any time. Your privacy is protected throughout.
Promotion Opt-Out
You can choose whether or not to receive bonus and promotion announcements. The decision is entirely yours.
21+ Age Verification
Only players aged 21 and above may access hm505. Age verification is applied at account registration, and accounts that do not meet the requirement are blocked.
Warning signs to watch out for
If you or someone close to you shows any of the following signs, it may be time to take a fresh look at your gambling habits.
- Borrowing money to chase losses
- Lying to family and friends about gambling
- Trying to stop gambling but being unable to
- Gambling to cope with stress, problems, or boredom
- Spending on gambling instead of daily expenses when money is short
- Work, studies, or relationships suffering because of gambling
How to Set Your Limits
Setting gambling limits on your hm505 account is straightforward. Follow the steps below.
Log in to hm505
After logging in, go to "Account Settings". The limit tools are on your player profile page.
Select the "Responsible Gaming" Section
Open the "Responsible Gaming" section in the settings menu. You will find options for deposit limits, session time limits, and self-exclusion.
Set Your Limits
Choose a daily / weekly / monthly deposit limit and enter the amount that works for you. You can also set a session time limit in the same place.
Confirm and Check That It Is Active
Limits take effect immediately after they are applied. Note that reducing a limit applies instantly, while increasing a limit has a 24-hour cooling-off period.
Contact Us If You Need Self-Exclusion
If you want to pause your account for a period, contact us via Live Chat or [email protected]. We are available 24/7.
21+ — Age Restriction and Minor Protection
hm505 does not provide services to anyone under 21. This policy is strictly enforced. If there are minors in your household, enable parental controls on your computer or mobile device.
Do not leave your hm505 account accessible where minors can see it. Keep your login credentials secure. Log out of your account after using your device.
- Keep your account login credentials to yourself
- Log out of your account after each session
- Enable parental controls on your device
- Keep your payment cards with you at all times
- Do not play while children are present
Learn More About Self-Exclusion
If you want to take a break from gambling — short-term or long-term — you can choose self-exclusion. This blocks access to your account for a set period, giving you a way to stop yourself from playing.
You can choose a period from 7 days to 3 months. Once the period ends, you can resume playing.
If you want to stay away for 6 months to 5 years or longer, we can help with that too.
To request self-exclusion, contact us via Live Chat or send an email to [email protected] with the subject "Self-Exclusion Request". Your request will be actioned immediately.
How to Set a Budget and Play Responsibly
Set a Budget in Advance
Decide how much you will spend before you play and do not go over that amount. Stop when it is gone.
Set a Session Time Limit
Keep each session to no more than 1 hour. Setting a limit makes for a better experience.
Play When You Are in a Good Headspace
Do not play when you are under financial pressure or feeling worked up. Gambling should be for entertainment only.
You Are Not Alone
If gambling is causing problems, talk to your family. You can also reach out to hm505.
Stay in control and enjoy playing at hm505
Log in to your hm505 account to set limit tools and play responsibly. If you have questions, you can read the FAQ.